Terms and Conditions

Effective Date: November 30, 2024

Welcome to TruePlanReassure. By accessing or using our website, trueplanreassure.click, you agree to comply with and be bound by the following Terms and Conditions (the “Terms”). Please read these Terms carefully before using our website. If you do not agree with any of these Terms, you must immediately stop using the website.

These Terms apply to all visitors, users, and others who access or use the website.

1. General Terms of Use

  1. Website Access: You must be at least 18 years of age to access and use the website. By agreeing to these Terms, you affirm that you are 18 years of age or older, or you have obtained permission from a parent or legal guardian to use this website.

  2. License to Use the Website: TruePlanReassure grants you a limited, non-exclusive, non-transferable license to access and use our website solely for personal, non-commercial purposes. You agree not to use the website for any unlawful purpose or in a way that may damage, disable, or impair the functionality of the website.

  3. Account Registration: In order to make purchases or access certain features of the website, you may need to create an account. By creating an account, you agree to provide accurate and complete information, and to update this information as necessary. You are responsible for maintaining the confidentiality of your account information, including your username and password.

2. Products and Services

  1. Product Availability: All products on TruePlanReassure are subject to availability. We make every effort to keep our inventory updated, but items may become out of stock due to high demand or other circumstances. In such cases, we will notify you if any of the items you have ordered are unavailable.

  2. Product Descriptions: We strive to provide accurate product descriptions, including images, specifications, and pricing. However, we do not guarantee that the descriptions are complete, accurate, or free from errors. TruePlanReassure reserves the right to make corrections or changes to product details without prior notice.

  3. Pricing and Payment: Prices for our products are listed in USD (United States Dollars) and are subject to change without notice. The total price, including applicable taxes and shipping costs, will be displayed at checkout. Payments can be made using accepted payment methods as listed on our website.

3. Order Process

  1. Order Confirmation: After placing an order on our website, you will receive an email confirming that your order has been received. This is an acknowledgment of your order and does not constitute an acceptance of the order. A contract between you and TruePlanReassure will be formed only when your payment has been successfully processed and your order has been shipped.

  2. Order Modifications or Cancellations: Once an order is confirmed, changes or cancellations may not be possible. However, if you need to modify or cancel an order, please contact us immediately at info@trueplanreassure.click. We will make every effort to accommodate your request before the order is processed or shipped.

  3. Refusal of Service: We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion. This may be due to suspected fraudulent activity, violation of these Terms, or other issues we deem appropriate.

4. Shipping and Delivery

  1. Shipping Methods: We offer various shipping methods depending on your location. Shipping costs are calculated at checkout based on your order size, weight, and delivery address.

  2. Delivery Time: Estimated delivery times will be provided at checkout based on the selected shipping method. While we strive to meet these delivery times, TruePlanReassure is not responsible for delays caused by third-party shipping providers, customs, or other factors beyond our control.

  3. Order Tracking: Once your order has shipped, you will receive tracking information to monitor the status of your delivery. Please ensure you provide the correct shipping address, as we are not responsible for misdeliveries caused by incorrect information.

5. Returns and Refunds

  1. Return Eligibility: If you are not satisfied with your purchase, please refer to our Refund and Returns Policy for detailed instructions on how to return or exchange products.

  2. Refunds: Refunds will be processed once we receive and inspect the returned items. Refunds will be issued to the original payment method. Please note that shipping costs are non-refundable unless the return is due to an error on our part.

  3. Non-returnable Items: Certain items, including personalized products or digital goods, are not eligible for return or refund. Please check product descriptions for details on return eligibility.

6. Privacy and Data Protection

  1. Privacy Policy: We value your privacy and are committed to protecting your personal data. Please review our Privacy Policy to understand how we collect, use, and protect your information. By using our website, you consent to the practices described in the Privacy Policy.

  2. Data Security: We implement security measures to protect your personal information from unauthorized access. However, no method of electronic transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

7. Intellectual Property

  1. Ownership of Content: All content on TruePlanReassure, including text, images, logos, graphics, videos, and software, is the property of TruePlanReassure or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, copy, reproduce, or distribute any content from the website without prior written permission.

  2. User Content: By submitting content (such as reviews, comments, or feedback) to our website, you grant us a non-exclusive, royalty-free, worldwide license to use, modify, and display the content. You represent and warrant that the content does not infringe on the rights of any third party.

8. Prohibited Activities

You agree not to engage in any of the following activities while using our website:

  1. Illegal Activities: Violating any applicable laws, regulations, or third-party rights.

  2. Harmful Conduct: Engaging in actions that disrupt the website’s functionality, damage its security, or affect the experience of other users.

  3. Impersonation: Pretending to be another person or entity when using our website, or submitting false information.

  4. Unauthorized Access: Attempting to gain unauthorized access to our website, systems, or servers.

9. Limitation of Liability

  1. No Warranties: Our website and all content are provided “as is” and “as available” without any warranties, express or implied. We do not guarantee that the website will be error-free, uninterrupted, or secure.

  2. Limitation of Liability: To the fullest extent permitted by law, TruePlanReassure will not be liable for any indirect, incidental, special, or consequential damages arising out of your use of our website or products, including but not limited to loss of profits, business interruption, or data loss.

  3. Indemnity: You agree to indemnify and hold harmless TruePlanReassure, its affiliates, employees, and agents from any claims, losses, damages, liabilities, and expenses arising from your violation of these Terms, your use of the website, or your infringement of third-party rights.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles. Any legal action arising out of or related to these Terms shall be filed in the appropriate court located in San Diego County, California.

11. Changes to Terms and Conditions

We reserve the right to modify, update, or revise these Terms at any time. Any changes will be posted on this page, and the Effective Date will be updated. By continuing to use the website after changes are made, you agree to the updated Terms.

12. Contact Information

If you have any questions or concerns about these Terms and Conditions, or if you need assistance, please contact us: