Privacy Policy

Effective Date: November 30, 2024

At TruePlanReassure, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit and interact with our website (trueplanreassure.click).

Information We Collect

We collect various types of information when you use our services, including but not limited to:

  1. Personal Information: This may include your name, email address, phone number, shipping and billing addresses, and other personally identifiable details you provide when you make a purchase, register an account, or contact us.

  2. Payment Information: This includes credit card details, bank account information, or other payment methods you use to complete transactions on our website.

  3. Automatically Collected Information: We may automatically collect certain information when you visit our website, such as your IP address, browser type, pages you visit, and the time spent on each page. This data helps us analyze and improve your browsing experience on our site.

  4. Cookies and Tracking Technologies: Our website uses cookies and similar tracking technologies to enhance your user experience. These tools help us remember your preferences, analyze trends, and personalize your browsing experience. You can control or disable cookies through your browser settings.

How We Use Your Information

The information we collect from you may be used in the following ways:

  1. Order Processing: We use your personal and payment information to process and deliver the orders you place with us, and to communicate with you about the status of your orders.

  2. Customer Support: We use your contact information to respond to inquiries, provide support, and resolve any issues or concerns you may have regarding our products or services.

  3. Service Improvement: We analyze the data we collect to improve the performance, functionality, and content of our website, ensuring that it meets your needs and preferences.

  4. Marketing and Promotions: With your consent, we may use your email address to send you promotional emails, newsletters, special offers, or updates about new products and services. You can opt-out of receiving these communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

Data Security

We take data security seriously and implement various measures to protect your personal information from unauthorized access, alteration, or disclosure. These security measures include:

  1. Encryption: We use encryption technologies (such as SSL/TLS) to secure sensitive information, including payment details, during transmission.

  2. Access Control: Only authorized personnel have access to your personal information, and they are required to maintain confidentiality.

  3. Regular Security Audits: We perform regular security checks to ensure our systems are safe from data breaches and other threats.

Sharing Your Information

We respect your privacy and do not sell, rent, or share your personal information with third parties for marketing purposes without your consent. However, we may share your information in the following cases:

  1. Service Providers: We may share your information with trusted third-party vendors who assist us in operating our website, processing payments, fulfilling orders, or providing other services (e.g., shipping companies). These third parties are contractually obligated to keep your information confidential.

  2. Legal Compliance: We may disclose your personal information if required by law, such as in response to a subpoena or a legal request by authorities.

  3. Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred as part of the transaction. We will notify you of any changes to the control of your data.

Your Rights and Choices

As a user of our website, you have the following rights regarding your personal data:

  1. Access and Correction: You have the right to request access to the personal information we hold about you, and to request corrections if it is inaccurate or incomplete.

  2. Deletion: You can request the deletion of your personal information, subject to any legal obligations we may have to retain certain data (such as for tax or legal purposes).

  3. Opt-Out of Marketing: You can opt-out of receiving marketing emails at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

  4. Cookies Preferences: You can manage your cookie preferences through your browser settings, including blocking or deleting cookies. Please note that blocking certain cookies may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites. Please be aware that this Privacy Policy does not apply to these external websites. We encourage you to review the privacy policies of any third-party sites before providing them with your personal information.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 13. If we discover that we have collected personal information from a child under 13, we will delete such information as soon as possible. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, along with the updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, or if you wish to exercise your rights, please contact us at: